Support Options
IT-WORKS focuses on providing a high level of customer service and fast turnaround times for home and business customers. For your convenience we offer 3 types of service:
- Remote Computer Support where we simply access your computer remotely and share control of your screen.
- On-site service in the Client areas .
- Off-site - Of course you can also bring your computer to us.
Repair Services:
- Hardware repair including:
- Laptop screen replacements, laptop batteries, laptop DC charging jacks, laptop keyboards.
- Hard drive replacements/upgrades, video cards, mother boards, power supplies, RAM memory modules, etc.
- Backup Solutions (local or online)
- Antivirus software
- Computer cleaning and optimization. Get rid of pop-ups, annoying error messages, and speed up your computer significantly. Flat Fee!
- Virus, Trojan, Spyware, Adware, Malware removal
- Installation or Upgrade of Windows, 7, 8, 8.1, 10
- Printing issues
- Computer not starting up or blue screen error
- No Internet connection
- Wireless network set-up or troubleshooting
- Set up and transfer files to your new computer
- Data recovery. Recover accidently deleted files or recover data from crashed or formatted hard drives
- Sales of brand name computers and laptops such as Lenovo, HP, Asus, Acer, Toshiba.
- Custom built home, office, or gaming desktops
* All new computer sales come with free 1 Hour delivery, set-up, file transferring, and any other questions you have.- Sales of monitors, external hard drives, printers and multi-functions, WIFI routers, UPS battery back-ups, speakers and other peripherals
- We come prepared and stock tons of items such as: WIFI routers, external hard drives, USB flash drives, laptop adapters, notebook and desktop hard drives, power supplies, Ethernet cable (any length), anti-virus software, and much more.
* Next day delivery on anything else we don't stock.- Website design and maintenance
AMC Service
Scope of Work
- Maintenace of Computer Hardware
- Operating System Support
- Antivirus Support
- Microsoft Office Support (Word, Excel, Powerpoint and Outlook)
- PDF Software Support
- Winzip Support